Property as a service: The customer is king
The property industry is no longer solely about providing tenants with four walls and a roof over their heads; it’s about seeing tenants as customers and providing them with a service, says Siobhan Lodder, partner and head of real estate at KPMG in the Midlands.
The property industry is no longer solely about providing tenants with four walls and a roof over their heads; it’s about seeing tenants as customers and providing them with a service.
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