The upside to the economic downturn: Relationships pay dividends

COMPANIES that have invested in client relationships are reaping the benefits in tougher economic times.

That's one of the key messages to emerge from expert advisers helping firms find their way to success in a low growth economy.

Pressures of the tough trading environment can easily turn into tensions between customers and suppliers making communication critical.

Neil Sevitt, regional managing director for the North at RSM Tenon, says a business has to work hard at its client relationships to make sure they will... You can carry on reading TheBusinessDesk.com for free, but you have reached the maximum number of pages an unregistered user can view. To register for an account, click here or login below...