YourNews: ‘Be a leader, not a manager’: Notts employee shares her experience of learning to lead
The success of any business depends heavily on the effectiveness of its management team. Good managers must have a range of qualities, including good communication skills, interpersonal relations and decision-making ability. But, more importantly, good managers must be even better leaders. Sheena Sharpe, a Learning to Lead graduate at Domestic & General, shares her experience of stepping up to the Team Leader role.
The 26-year-old mum of two started working at Domestic & General's Nottingham Contact Centre in 2010 as she foun... You can carry on reading TheBusinessDesk.com for free, but you have reached the maximum number of pages an unregistered user can view. To register for an account, click here or login below...
