Review finds inappropriate treatment of SME customers
An independent review by the Financial Conduct Authority into the way in which an RBS division treated businesses has found there was widespread inappropriate treatment of SMEs.
The FCA has published an interim report into the investigation which looks into the conduct of the Royal Bank of Scotland's turnaround division - Global Restructuring Group (GRG), which dealt with struggling businesses.
The section 166 investigation report found several failings, including that 92% of viable firms handled by GRG suffered "inappropr... You can carry on reading TheBusinessDesk.com for free, but you have reached the maximum number of pages an unregistered user can view. To register for an account, click here or login below...
