Passengers were failed by Government, operators and Network Rail in timetable fiasco
Train passengers in the North West were failed by the train companies, regulators and the Government when services collapsed in May.
The fiasco was triggered by the introduction of a new timetable which led to months of chaos across the system.
An investigation by the Office of Road and Rail found that Network Rail, Govia Thameslink Railway (GTR), Northern, the Department for Transport and the ORR itself all made mistakes.
As a result the biggest review of rail services in the UK since privatisation is to be launched.
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