Online rules but retailers must focus on service quality
The disruptive force of online retail continues to grow. The UK’s largest players in the market saw a 23% rise in sales last year, according to recent figures.
And with savvy shoppers increasingly turning to their tablet and smartphone, it’s a trend that doesn’t look like slowing any time yet.
Cheshire-based online health and beauty company The Hut Group (THG) is Europe’s biggest retailer of premium beauty products – including MAC, Bobbi Brown, Estée Lauder and Lancôme – through Lookfantastic.com, and also owns... You can carry on reading TheBusinessDesk.com for free, but you have reached the maximum number of pages an unregistered user can view. To register for an account, click here or login below...