350 Manchester jobs under threat in BA outsourcing plan
Some 350 jobs in Didsbury, Manchester are among 1,400 under threat as British Airways considers transferring 1,400 call centre posts to outsourcing specialist Capita.
As well as the Manchester jobs a further 750 in Newcastle could also be axed.
Capita says it has “entered a period of exclusive engagement with BA to explore forming a potential partnership to support its global customer contact operations”.
BA said: “To ensure we can offer the highest standards of service to customers, taking advantage of the latest devel... You can carry on reading TheBusinessDesk.com for free, but you have reached the maximum number of pages an unregistered user can view. To register for an account, click here or login below...
